Prescription Policy

This page explains how to order your medicines and what you can expect from our prescription service. We have created this policy to make sure all requests are handled safely, fairly, and in a timely way. It outlines how to request both repeat and short-term (acute) medicines, how long prescriptions take to process, and how we support you in managing your medication. Please read this information carefully to help you get your medicines without delay and to make the best use of our services.